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Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ) for Library Consortium, LSP, Work Groups, Task Forces, Governance Committee, Support Help, and Policies.

General Help and Support

For any League invoice questions and concerns, please contact Marissa Jackson at mjackson@ccleague.org

For new purchases/renewals/other database-related matter, as well as Consortium administration issues, please email Amy Beadle at abeadle@ccleague.org.

Is the system down?

To see if there are current known system issues being recorded by the Network Zone Manager, please visit: https://caccleague.libguides.com/lsp_systems

Questions, concerns, and requests about systems, Alma, PRIMO VE, Network Zone problems, e-resource linking problems, etc.

Please fill out a support ticket on Freshdesk: https://ccleague.freshdesk.com/support/home
- You may also check on a previously submitted ticket status through this link.

Contact Pawel Szponar: nzadmin@ccleague.org

Last Updated: Jan 8, 2025 11:43 AM
URL: https://ccclibraries.com/lsp_faq
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