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Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ) for Library Consortium, LSP, Work Groups, Task Forces, Governance Committee, Support Help, and Policies.

ELUNA & CERV

What is ELUNA?

ELUNA is a not-for-profit educational group for users of enterprise library software products licensed by Ex Libris, a ProQuest Company. ELUNA focuses on the systems that manage discovery, access, and collection management functions within libraries. It is the international user community for Ex Libris customers in the Americas. ELUNA and its sister organization IGeLU have a contractual agreement with Ex Libris for the enhancement of defined Ex Libris products.


What is CERV?

Community Enhancement Requests and Voting (CERV, formerly known as NERS) is the process by which ELUNA and their international equivalent IGeLU solicit the field for new enhancements, vote on them, and send them on to Ex Libris who is contractually obligated to implement them into the different Ex Libris Products.