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Support

Support Contacts

Library Services Platform
Contact Cathy Tully, Library Services Platform Program Manager, at ctully@ccleague.org for:

  • Assistance related to Alma/Primo
  • Questions related to the LSP Governance Committee or Work Groups
  • Best practices for catalog configuration
  • Support around the LSP

Cathy is the main contact for the LSP Program and can direct your questions to the appropriate support person or group.

Network Zone and LSP Systems

Contact Pawel Szponar, Network Zone Manager and Systems Administrator, at nzadmin@ccleague.org

  • Questions related to the Network Zone
  • Systems-related or technical issues

Invoices and Billing
Contact Marissa Jackson, Consortium Account Specialist, at mjackson@ccleague.org for:

  • Invoice questions and concerns
  • Billing

LSP Agreements and Implementation
Contact Amy Beadle, Library Consortium Director, at abeadle@ccleague.org for:

  • LSP Funding 
  • Institution Participation agreements
  • Additional Implementation Cohorts

Still unsure who to contact?

Use the LSP SUPPORT FORM and we will make sure your question is directed to the correct person or work group.